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BRADLEY SMOKER™ products come with a 1-year warranty for manufacturing defects.

Requirements and limitations:

  • The warranty is valid from the date of purchase. Please keep the invoice and receipt for validation.
  • The warranty is limited to the repair or replacement of components, according to the performed evaluation.
  • Defective components will be replaced at the discretion of the manufacturer as found and we cannot be held responsible for assembly.
  • The warranty is limited and non-transferable, it is void if the product is used for commercial purposes or rented.
  • The warranty only covers manufacturing defects.
  • This warranty does not cover any food inconvenience, injury to use or damage to property.
  • The warranty is valid only in the country where the purchase was made.
  • Transport and packaging are the responsibility of the buyer, both for smokers and for related accessories or other products.
  • The product identification series must be specified for any warranty work.

The warranty is not granted in the following cases:

  • Defects caused by accidents, abuse, misuse, improper assembly or installation as well as vandalism are not covered.
  • Damage caused by nature (rain, blizzard, snow) is not covered, it is up to the buyer to ensure proper storage.
  • Normal wear, chippings and scratches on painted surfaces are not covered.
  • Discoloration of materials resulting from exposure to the sun, heat or chemicals.
  • The maintenance of the product is the responsibility of the buyer, deposits of grease or other substances that lead to malfunction are not covered.
  • The warranty does not cover defects or damage caused by improper use or in an enclosed space.

*these conditions may change later, and users will accept this information